Ask J-FSA: J-FSA’s one stop contact point for your inquiries

If you need further information concerning: (1) interpretations of laws and regulations or (2) specific procedures necessary to practice in the Japanese financial market, please contact us at the following postal or email address with your name, company name, contact address, telephone number and email address included in the message. We will reply to the email address you provide.

* As an administrative agency, the FSA cannot mediate, conciliate or arbitrate any dispute.
 
* Please note that if your request is outside the FSA’s scope of business, we may ask you to contact another appropriate ministry, agency or organization.
 
* Please be advised that we do not have the regulatory authority or information about business operators who are not registered or licensed with us. The list of regulated institutions by the FSA is as follows. Thank you for your understanding.

• Regulated Institutions

By Postal Mail

Financial Services Agency
The Central Common Government Offices No. 7
3-2-1 Kasumigaseki, Chiyoda-ku, Tokyo, 100-8967 Japan

By Email

• equestion[at sign]fsa.go.jp（＊Please change [at sign] to @）

Useful Links

【Regulated Institutions】

• List of licensed (registered) Financial Institutions

【Crypto-Asset (Virtual Currency)】
<Registration procedure>

• To Those who Operate Crypto-Asset Related Businesses in Japan (Most of the information is provided in Japanese.)

<Legislations>

• Payment Services Act
• Order for Enforcement of the Payment Services Act (available only in Japanese)
• Cabinet Office Order on the Crypto-Asset Exchange Service Providers (available only in Japanese)
• “Guidelines for Administrative Processes” Regarding Crypto-Asset Exchange Service Providers (available only in Japanese)

【High Speed Trading / High Frequency Trading】

• For those engaging in High Speed Trading
• Grounds for Refusing Registration, and Relevant Statutes and Regulations Pertaining to Viewpoints in Registration-Screening

【"Cold Calling" - Non-Registered and/or Non-Authorized Entities, Non-Existing Governmental Bodies】

• "Cold Calling" - Investors Alert

【Fund Related Businesses】

• Financial Instruments and Exchange Act
• Order for Enforcement of the Financial Instruments and Exchange Act
• Cabinet Office Order on Financial Instruments Business
• Comprehensive Guidelines for Supervision of Financial Instruments Business Operators, etc.
• To Those who Operate Fund Related Businesses in Japan (Guidelines on Registration and Notification Requirements)
• Guidebook for Registration of Investment Management Business and Other Financial Instruments Businesses

【Policy Assessments and Strategic Priorities】

• Policy Assessments and Strategic Priorities